Refund policy

Refund Policy

No refunds. Refunds will only be issued if there is a inventory issue & your order can not be filled. 

 

Return/Exchange Policy:

No returns or exchanges unless item is damaged. You must contact us within 48 hours of delivery with photos if there is a issue with an item. If a return or exchange is approved refunds will be in the form a STORE CREDIT only that will be applied to your account. Returns must be postmarked within 7 days of the time it was delivered. Once return is received, please allow up to 72 hours for the credit to be applied to your account. It is the customers responsibility to keep their tracking number for all returns, and to track their returns. We hold the right to refuse returns over a 30% return rate. All online returns or exchanges are subject to a 10% restocking fee. This includes canceled orders. If you are unsure of your return rate please email me at bellascloset79@gmail.com. 

Final SALE items:

Swimwear sales are final, bralettes, panties, lingerie. hats, jewelry, bath essentials, bags, candles, stickers, magnets, and item we carry that is not clothing is Final no exchange or in store credit.

Pre-Orders sales are final!

ALL sale or clearance item sales are also final!

 

SHIP RETURNS TO:

Bella’s Closet

Attn: Returns

3290 Bennett Creek Ave

Unit B-252 
Frderick, MD 21704

PLEASE include packing slip and/or order number with your return or we will not be able to process your return.

DEFECTIVE ITEMS:

If you have received a defective item, please contact us at bellascloset79@gmail.com within 3 business days of receiving your shipment. Please include written details about the defect and attach pictures. We will take care of you.